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pathways to change while engaging all
members of the HSO to create a culture of
successful innovation. CTOs serve as the
point of contact for change, where net works
including internal and external stakeholders are brought together to create change
within the organization.
As a part of the C-suite team, CTOs will
be held accountable for keeping innovation on the agenda at all C-suite executive
meetings. All members of a HSO have to be
involved and committed to innovation to
change their organization; holding one person accountable ensures innovation will be
discussed and kept on the minds of all staff
members within an organization. Creating
a position such as the CTO shows staff how
committed all C-suite leaders are to change.
Organizations with a senior point person
in charge of innovation have higher levels
of innovation performance and capabilities
then those who do not. 7 Holding a senior
executive accountable is important to
address transformational changes within
the healthcare industry.
The number of high-level challenges the
healthcare industry is addressing are causing the C-Suite to look for new executives
to ensure successful innovation happens
within their HSO. The responsibilities of
C-Suite team continue to grow, indicating
a need for expansion to fully invest and
transform an organization to meet the
needs of the future. To ensure that successful innovation happens, it will take new
leaders who think out-of-the-box and have
perfected strategic implementation skills,
team orientation, and transformational
As Michele Molden stated, CTOs are
held accountable for developing and implementing system-wide strategic plan and
engaging employees to accept new changes
within the organization. At least two dozen
HSOs already utilize CTOs to address
changes within the healthcare industry.
Existing CTOs are used to bridge the gap
between identifying needed innovation and
successful implementation of innovation to
meet the growing challenges facing health
services organizations. JHIM
Nichole Rydahl, MHA, is an Administrative
Fellow at Memorial Hermann Health System in
Houston, Texas. She earned a master’s degree in
Health Administration from the Texas A&M Health
Science Center in 2014 and a bachelor’s degree
in Community Health from Grand Valley State
Tamuchin McCreless, PhD, is an Assistant
Professor in the School of Business and Economics
at Fayetteville State University. He earned a PhD in
Business Administration with a focus in Computer
Information Systems in 2012, a master’s degree
in Healthcare Administration from Trinity University
in 2000, and a bachelor’s degree from Texas A&M
University in 1997.
Murray Côté, PhD, is an Associate Professor and
director of the MHA program in the School of Public
Health at the Texas A&M Health Science Center. He
earned a PhD in Management Science from Texas
A&M University, and a master’s degree in Business
Administration and a bachelor’s degree in Political
Science from the University of Saskatchewan,